Returns & Exchanges
We’re thrilled to have you as part of the Bling family! ✨ If your sparkle isn’t quite right, no worries — we’ve got you covered with our easy return and exchange policy. 💌
🔁 Return & Exchange Policy (U.S. Orders Only)
- Not in love with your purchase? 💔 Return or exchange it within 30 days of receiving it.
- Items must be in original condition — no signs of wear, damage, or alterations. This includes gift boxes and velvet pouches. 🎁
- Engraved and special order items are final sale — no returns or exchanges. ❌
- Holiday & Special Occasion Orders (Oct 15 – Jan 16, Valentine’s Day, Mother’s Day, Father’s Day): Return within 45 days of delivery. 🎉
📦 How to Return
1. Securely package your item in original packaging, a padded envelope, or a small box with bubble wrap. 📬
2. Include the return/exchange form.
3. For returns over $100, we recommend insurance for protection. 💼
4. If you used a paid shipping method, that fee is non-refundable. 🚫
🕒 Processing Time
- Returns are inspected and processed within 7 business days of arrival. 🧾
- Refunds go back to your original payment method. 💳
- You’ll receive an email confirmation once it’s done. 📧
⚠️ Items not in original condition or returned after 30 days will be sent back. If you reject the return, we reserve the right to liquidate the item and withhold credit.
💎 Returns & Exchanges 💎
🎁 Free Gift Policy
- If your return drops your order below the free gift threshold, you’ll be charged $9.99 if you keep the gift. 🎀
💎 Rewards Points
- If you used reward points on a returned order, the cash equivalent won’t be refunded. 💸
🚚 Damaged in Transit?
Let us know within 30 days if your item arrives damaged. We’re here to help! 🛠️